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Free Resources

  1. “Twitteraunts” -  Restaurants & Social Media”
  2. “It’s The People Stupid” – Engaging with your front-line employees to build success.
  3. Using Social Media to Attract More Guests
  4. Inside Hospitality-Dictionary of Social Media Terms
  5. New York Times article about Online Reputation Monitoring
  6. Wall Street Journal article on Service, Social Media and Marketing

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