Choosing A Mystery Shopping Partner Isn’t Difficult. – Daily Tip for Friday Aug. 6th.

Posted on 06. Aug, 2010 by Inside Hospitality in Daily Tip, Inside Hospitality

Today’s Tip: Don’t fret. It isn’t that difficult to choose a mystery shopping company.

One of our favorite topics to discuss is mystery shopping. A few years ago we started Inside Hospitality as a restaurant, bar & hotel focused mystery shopping company. Over the years we have diversified into many different aspects of guest experience measurement and have led the industry with some pretty incredible and innovative solutions.

We feel that mystery shopping is one of the most basic and essential elements any operation can utilize to measure elements of the guest experience. Do a Google search for “restaurant mystery shopping” and you will find thousands upon thousands of service providers.

There is nothing wrong with the majority of the mystery shopping companies operating today, except for the fact that they are not hospitality focused. Many companies that evaluate restaurants and bars also evaluate car washes, dollar stores and grocery stores.

Is that who you want evaluating your systems and procedures, a company that also works with gas stations? We didn’t think so. Why would you?

Mystery shopping companies are only as good as their leadership and industry knowledge. Our Mystery Shopping programs have a presence in all 50 states and on all 7 continents.

Bottom line, if you are currently using or thinking of using a mystery shopping/secret shopping/spotter company (whatever you want to call it) you and your business owe it to yourself to talk with us first. The hospitality sector is ALL we do.

Contact us today for a conversation on what we can do for your business.

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Today’s tip is brought to you by Inside Hospitality™, a comprehensive and innovative guest experience management and measurement company whose integrated suite of hospitality business solutions from restaurant focused mystery shopping to online reputation management achieves tangible results in the marketplace and is the choice for restaurant and hotels worldwide.

Contact us today and learn how Inside Hospitality™ can create a custom solution for your organization. We can be reached anytime @ (888) 260- 0380.

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