Daily Tip for Monday July 12th- Take A Sledgehammer To Your Host Stand

Posted on 12. Jul, 2010 by Inside Hospitality in Daily Tip

Today’s Tip: 10 Reasons Why We Hate Host Stands.

We hate most host stands with a passion – and the whole host situation in general. This is the most critical station yet the most abused by operators and managers. Here are our top 10 reason why. Feel free to add yours if you’d like.

1. It accumulates clutter that is an eyesore.

2. It does not have any functional utility for the guest.

3. It allows staff to hide from the guest.

4. It forces the guest to come to you, and not the other way around.

5. It becomes a hub for business other than the business of the guest.

6. It becomes a leaning tool and not a Hosting [verb] tool.

7. It will force you to talk to your guests and actually be the Host [verb] for the guest experience.

8. It will force more physical contact with the guest and thereby a more meaningful greeting.

9. It will allow the guest to take in the whole show as they enter and immediately be caught up in the experience more.

10. Because you don’t have one at your house when you host people there!

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