Daily Tip for Tuesday June 29th – Still checking 25 sites a day? Why?
Posted on 29. Jun, 2010 by Inside Hospitality in Daily Tip
Today’s Tip: Online Reputation Management. It shouldn’t be that complicated. Stop making it so.
Everyone loves a good Rube Goldberg machine. You know one of those machines that is deliberately over engineered to perform a very simple task in a very complex fashion. It’s kind of funny if you think about it, but a lot of restaurants and hotels manage their online presence much like using a Rube Goldberg machine.
Let us explain. We were in a conversation last week with a fairly large regional restaurant chain talking about social media. The conversation turned to social media monitoring and they were asked how they track their presence online.
This is the answer we got.
“Well, our restaurant managers use a combination of google alerts, twitter searches and have a list of 15 websites to check every day among other things.”
That’s insane. That’s a full time job in itself. Who has time for that? Better question is, why would you want to do that?
You have a business to run. Is your time best spend trolling around looking for guest comments. Probably not.
That’s why we designed GuestPulse as a simple and straight forward solution to manage your entire online reputation on millions of websites that just works.
Managing your restaurant’s online reputation doesn’t need to be difficult or over complicated. Don’t believe us, sign up to the GuestPulse free trial in 20 seconds and see for yourself.
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Today’s tip is brought to you by Inside Hospitality™, a comprehensive and innovative guest experience management and measurement company whose integrated suite of hospitality business solutions achieves tangible results in the marketplace and is the choice for restaurant and hotels worldwide.
Contact us today and learn how Inside Hospitality™ can create a custom solution for your organization. We can be reached anytime @ (888) 260- 0380.
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