Really now, who doesn’t have a cell phone?- Daily Tip for Wednesday July 21st.

Posted on 21. Jul, 2010 by in Daily Tip

Today’s Tip: Your guests are mobile. Your feedback program needs to be as well.

“Mobilality™ delivers fast feedback from guests and staff right at the point of service delivery, when things really matter.”

Mobilality™ is an innovative and unique real-time feedback service that helps you engage with your customers and staff more effectively.

Mobilality™ works by gathering customer’s thoughts as soon as they experience a product or service. It collects feedback instantly in two ways – SMS mobile surveys and comments from social media sites.

SMS mobile surveys allow guests to leave feedback instantly while in the moment using their mobile phone‘s text messaging features. And constant social media monitoring so you are always aware of what is being said about you on important blogs, forums and newsfeeds.

Mobilality™ collects, analyzes, reports and alerts you on the top issues and emerging themes about your company’s products and services so you can respond immediately…

To learn more about Mobilality™ please click here!

One Response to “Really now, who doesn’t have a cell phone?- Daily Tip for Wednesday July 21st.”